Shipping & Returns
All orders ship out in 1-4 business days. Shipping is USPS Priority Mail, kept at a low cost of $3.99 per order or FREE for orders between a quantity1-3 of the Knee Patch Kits. Your gear will be to you between 2-7 business days depending on your distance from our facility.
We proudly offer FREE SHIPPING for ALL orders over $45 to contiguous USA destinations.
Once your order is processed you will receive an email confirmation with your shipping status.
We accept returns of our goods that are unwashed, unworn and in brand new condition within 30 days of purchase. If your item(s) meets these criteria, please contact customer service at firstname.lastname@example.org to obtain a Return Authorization number. Please note that we only offer refunds and do not offer exchanges.
Refunds on returns will be given only on the price at which they were purchased.
Customers are responsible for return shipping costs.
1 - Contact email@example.com for a return authorization. Please include a copy of your original packing slip with reference to your RA number.
2 - Once we receive your return, we will issue a refund to your original form of payment. It may take 3-5 business days for this refund to reflect on your credit card statement once we receive the product. Please note: RA Number's are required for all returns.
3 - Carefully package your item(s) and ship* to:
Attn: FORT 8118 14th Ave SW Seattle, WA 98106
*It is up to the customer if you want to insure the returned merchandise. FORT is not responsible for merchandise that is returned until received at our address.